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CRM Solution for Tourism
Build highly collaborative after-sale service team.
info@72crm.com
悟空CRM为旅行社行业解决的问题
专业的咨询及研发团队,随时为您个性化需求提供定制服务
Complete Travel Management
A professional CRM solution's smart features ensure comprehensive travel management. Whether you are taking hotel bookings, managing bonus systems or creating invoices, this highly flexible system, which can be accessed from any location, makes those daily tasks that much easier.
Travel Route Management
You can update route relevant info flexibly to help salesperson better know about the customers, receivables and profit.
Customer Dossier
The customer dossier is at the very heart of customer care. It displays all customer data clearly. All information (e-mails, phone calls, bookings with the corresponding documents and receipts) is stored centrally and can be accessed by all authorized personnel, ensuring authentic and convincing communication.
Targeted Marketing Campaigns
Active marketing with multi-phase campaigns is now easier than ever. Sophisticated filter criteria enable you to clearly define your target groups. Customer responses are recorded, leads are forwarded directly to the sales department and sales figures are saved.
After sale Service
In the travel industry, the level of customer satisfaction and loyalty depends on the quality of service. Take feedback of the products and services from the customers. Feedback helps the organization to know the customers better and incorporate the necessary changes for better customer satisfaction.
Build highly collaborative after-sale service team.
All-around system applications to satisfy all your needs.
1. Customer Management
2. Sales Management
3. Contracts
4. OA Collaboration
5. Data Visualization
Customer Resources Protection
Customer Dossier
Customer Classification
Customer Database
Lead Management
Sales Plan
Payment Reminder
Wiki
Travel Route Info
Pre-warning Messages
Contract Payment Reminder
Finance Management
Collaboration
Tourist Visualization
Finance Management
Custom Approval Process
Sales Data
Working Data
Finance Data
Administration
Dozens of applications at your choice
All-around system applications to satisfy all your needs.
Tourist Management
Lead Management
Opportunity Management
Contract Management
Consultation Management
Follow up Management
Sales Reps
Order Management
Scenic Spot Management
Tourist Route Management
Receivables Management
Scenic Spot Policy
After-sale Services
Customer Data Analysis
Scenic Spot Analysis
Enjoy Wukong Services on Multiple Platforms
All-around system applications to satisfy all your needs.
Do you have questions?
Contact us at info@72crm.com We’ll help you identify the services that would benefit your enterprise.
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