Food & Beverage CRM Solution Win New Business
Build highly collaborative after-sale service team.
All around Management
With CRM and e-Marketing, you can have end-to-end visibility of your sales and marketing activities and a single view of the customer across your organization. Open up new opportunities for growth with greater insight into business performance, better efficiency and productivity, and more effective communications.
Improve Customer Satisfactions
Exceed your customers’ expectations with outstanding customer service and support. Provide the customer care team with the ability to record customer queries/incidents which need to be followed-up.
Sales Management
Sales Management delivers a comprehensive suite that enables you to produce accurate estimates, streamline your order-to-cash cycle, and fulfill perfect orders that ensure world-class satisfaction. By streamlining the sales process with centralized access to product, pricing, and customer information, order can be generated with a minimal number of steps.
Business Intelligence
Enable your workforce to access customer information anytime, anywhere with mobile access. Reduce duplication of data and work by giving employees a means of updating a single, central database. Make more informed business decisions by providing managers a better view of your business and of customers.
Build highly collaborative after-sale service team.
All-around system applications to satisfy all your needs.
1. Customer Info Management
2. Shop Management
3. Sales Promotion
4. Policy Analysis
Customer Experience
Multiple membership cards supported
Member Preferential Policy: member point method, member level
Private Room & Buffet: private Room reservation, private room promotion
Meal Management: menu info, dish promotion, order ranking
others: authority and rival management
Booking over the phone & Booking in the restaurant
Wireless Order Dishes
Integrated with Call Center: Order assist, meal promotion
Reservation Inquiry: notify customer through multiple methods
History consumer records to analyze customer habits
Screening clients quickly
Redeem Member Points for Gifts: Make up strategy and supervise operation
Personalize Marketing
Sales Promotion: New Dishes Promotion, festival promotion
Sales performance analysis: sales ranking, performance ranking, dish ranking etc.
Customer consumption: history consumption, consumption trend
No shows: reason & suggestions
Dishes Ranking: promotion success rat
Dozens of applications at your choice
All-around system applications to satisfy all your needs.
Customer Info
Membership Management
Memeber Preferential Policy
Member Tag
Private Room & Buffet
Meal Management
Authority Management
Staff Suggestions
Personalize Marketing
Sales Promotion
Dishes Ranking
Customer Opinions
Customer consumption
Sales Performance Analysis
Dozens of applications at your choice
All-around system applications to satisfy all your needs.
Do you have questions?
Contact us at info@72crm.com We’ll help you identify the services that would benefit your enterprise.
Or click TRY NOW to enjoy our expectional features.