Wukong CRM | The Ideal CRM for Your Success
Customer relationship management is a system applied for better relationship between company and salespeople, salespeople and customers. A CRM tool brings higher customers satisfaction and streamlines work flow. Companies in various industries have customized their solutions and received a good effect till now. As one of the most profitable industries, real estate has reached its peak and facing to great press in various aspects, such as, increasing cost and investment, fierce market competition and various customer demands. How can real estate vendors survive from these challenges? What can CRM bring to real estate industry?
Wukong CRM has customized tailored solutions for many company with different pain points. Our CRM solutions generally solves the pain points of real estate from aspects below.
1. Manage customers easily
CRM can record customer info online and allot customers scientifically, which facilitates your working efficiency. It can also update your real time interaction process, follow up records, intuitive pending tasks and you can send personalized messages to customers. No messy document piled on your desk anymore.
2. Shorten sales cycle
CRM enables you to check and follow up customers anytime and anywhere. It supports integrated office between mobile phone and PC. Messages can also shared between various apps.
3. Integrated customer service
The idea of CRM system is customer-centered. Your service quality decides the image of your company and your priority in customers’ choices. CRM system integrates customer service and property service to provide standard service flow for better customer experience, which enhances the referral and loyalty of customers.
4. Improve market efficiency
The powerful function of CRM system makes you quickly and accurately access to customer data. Facing with the tough competition, the person who knows the needs and wants of customers is the winner in the market. In CRM system, you can add your team members and group targets conveniently. Tasks due or overdue are displayed with different color in your platform.
5. Automate reports
Are you still manually sort out data? In the digital era, analyzing data in traditional methods can’t satisfy nowadays working rhythm anymore. CRM system automatically creates reports about your sales progress and performance. Your company also can check the reports of employees at any time.
A professional CRM tool allows salespeople to easily track lead generation activities through an online platform. It also provides a snapshot of their progress and holds them accountable for their results, making it a valuable training tool. Therefore, a CRM system is an unsubstantiated software to solve pain points of industries.