Wukong CRM | The Ideal CRM for Your Success
Despite the large quantity of CRM successful cases, many salespeople think CRM is no more than a technology like a data repository that brings them far from the center of selling. Is that true?
CRM is built out of good intentions. However, there are some problems in front of CRM developers.
1. Too much emphasis on the system leads to the ignorance of people's initiative. Sometimes, you need to follow up customers or contracts, and your attention is easily limited in the system although many important activities is beyond the system.
2. Group work is always better than work alone. Your system is the world of your leads and customers, but you shouldn’t leave your colleagues behind. If the members in a team lack of internal communication, it can hardly go far.
Fortunately, salespeople still have solutions to deal with these problems.
It is true that you need to create leads, contacts, opportunities and contracts by typing some info into your CRM. But they are not letters lying there without meaning. They can relate to each other and help you to analyze your sales. If your CRM is time consuming and useless, you need to rethink your using methods and how to make it your sales weapon.
CRM has many different functionalties in its platform. Why not find out all the magic of it? Salespeople are always busy meeting customers, scheduling their tasks and reporting their deals. They don’t have energy to record or remember every words of their customers. Therefore, don’t forget to write logs and add follow up records into your system. This process benefits your further sales when your business in a large scale.
Connect your system to other social apps. Your life is not limited in the system and your customers need more attention on other social apps. Remember to jump out of the system and use info in the system to better communicate with your customers in other apps. In the future, the CRM system relating to other apps will be the stronger one in the market.
Everyone expects to work with ease and convenience on mobile devices. And accessing to data anywhere and anytime is also important to most salespeople. Now salespeople don’t need to pin themselves to their desks to deal with their business. They can contact their customers or deal with their business assignments no matter where they are.
A famous scholar said, “ For every dollar a company spends on CRM, it earns nearly $9 in returns, and CRM can increase sales by up to 29 percent.” CRM system is really a large database of your business which can be accessed easily without any limitation.