Open Source CRM | Wukong CRM

The Ideal CRM for Your Success -- Wukong CRM9.0

Open source CRM with leading-edge technology framework and intuitive layout

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Wukong CRM9.0

Free open source CRM with multiple functions and better customer experience.
Wukong CRM9.0

Access to cloud service after registration, without deployment or installment.
APP

Support mobile office based on integrated management and sync data with PC client.

Enjoy considerate service in three ways

Improve customers' satisfaction and loyalty; optimise operational efficiency.

Open Source

Permanent free open source with advanced technology framework & a project provided for millions of developers.

Download
SaaS

Easy to use like browsing a web without enormous investment in development, operation or maintenance; charge a monthly fee.
Personalized Service

Questions or more information? You can contact Wukong at anytime. Our professional consulting team and excellent programmers are at your service.
info@72crm.com

Core functions of Wukong CRM

Tailored designation with a sharp insight to meet your needs.

Customers
Sales
Contracts
Reports
OA

Customer Management

Collect quality customer data for your informed decisions.

Establish targeted marketing strategies based on CRM data.

perpetual save and sync your communication details with customers. Spare you from worry about salesman's resignation.

Main modules: Lead Management, Customer Management, Customer Pool Management, Contact Management.

Core functions: customer transfer, customer lock-in, customer sharing and communication records addition.

Sales Process Management

Record sales process in real time; Easy to check; clear and transparent.

Provide a complete one-stop sales process management solution with visualized process and controllable progress to improve transaction conversion rate and shorten transaction cycle.

Multi-process Opportunity Management modes adapt to companies' different sales modes.

Main modules: Opportunity Management, Business Process Flow Management (custom business process flow).

Core functions: promote opportunity progress; add follow-up records; relate to products and contacts.

Contract Management

Record the number of closed won orders and provide a unified and standardized preset templates, which is convenient for order management, analysis and decision making.

Directly link orders to product info and payment records, which improves order management efficiency.

Queried order process in real time to achieve business standardization and improve the efficiency of business process flow.

Main modules: Contract management, Payment Collection Management.

Core functions: Contract Audit, Payment Collection info, payment records addition and invoice info.

The analysis of multidimensional and intuitive data facilitate your decision making.

Wukong CRM is not only a tool, but also embodies an idea of digital and refined sales management. Enterprises can export visualized charts according to their own needs.

Main modules: Lead analysis, Customer Data analysis, Customer Process analysis, Sales Performance Management analysis, Product analysis.

Core functions: Lead analysis, Sales Funnel analysis, Amount analysis and Product sales analysis.

It helps companies to easily complete various process approvals and tasks, and provides sales auxiliary functions such as mobile punch, document review,

customer assignment, opportunity inquiry, etc.,

It also comprehensively improve staff’s work efficiency through instant messaging tools.

Main modules: Work Log, Approval, Knowledge, Notification, Location-Based Check-in, Schedule and Tasks.

instant messaging tool

Core functions: customize approval type, log editing, knowledge sharing, attendance record and task assignment.

Deployment Method

Support multiple deployment methods.

Public Cloud

No prepareration for the local environment; Purchase accounts on your demands; Operation and maintenance services delivered by our professional team.
Private Cloud

Customers can build private clouds to effectivly control data security and service quality.
Local Server

Support high availability clusters and highly autonomous and controllable data.

Wukong CRM Service System

Perfect customer Support System.

1:1 Customer Success Consultant

Senior customer consultants conduct researches, communicate needs, and develop personalized solutions to help enterprises deploy information platforms efficiently.
Perfect Training System

Customize training content and programs according to requirements of different roles, which also fully covers online and offline training channels.
Comprehensive Support Services

A variety of support services to reassure companies, including 5*8 online service, online ticket system, mails and on-site service.

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